Privacy Policy

This Privacy Policy describes how Juice, Inc. ("we," "us," or "our") collects, uses, and shares information about you when you use our Performance-driven influencer marketing platform, accessible at gojuice.app and through our related services (collectively, the "Service").

Juice enables ecommerce brands to launch open, reward-based campaigns where creators are paid based on the actual reach of their promotional content. Our platform tracks performance metrics from social media platforms like TikTok, Instagram Reels, YouTube Shorts to calculate earnings using our pay-per-view model.

We are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

We collect information you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources, including social media platforms.

Categories of Information Collected

Automatic Information Collection

When you access or use our Service, we automatically collect certain information about your device and usage patterns, including:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, features used, time spent on platform)
• Performance data (response times, errors, feature effectiveness)
• Location information (general geographic location based on IP address)

We use the information we collect for various purposes related to providing and improving our Service. The specific purposes include:

• Providing and maintaining our Service
• Processing payments and managing campaigns
• Tracking content performance and calculating earnings
• Verifying user identity and preventing fraud
• Communicating with users about campaigns and platform updates
• Improving our Service and developing new features
• Complying with legal obligations and regulations
• Analyzing platform usage and performance

Legal Basis for Processing

Our legal basis for collecting and using personal information depends on the specific information and context. We process information based on:

• Performance of our contract with you (providing the Service, processing payments)
• Your consent (social media account connections, marketing communications)
• Legitimate interests (improving our Service, preventing fraud, ensuring security)
• Legal obligations (tax reporting, regulatory compliance)

Our Service integrates with social media platforms to enable content performance tracking and automatic payment calculations. When you connect your social media accounts, we collect and process information through these integrations.

OAuth Authentication

We use OAuth 2.0 protocols to securely connect to your social media accounts. This process involves:

• Redirecting you to the social media platform for authentication
• Receiving authorization tokens that allow us to access specific data
• Storing encrypted tokens securely to maintain the connection
• Automatically refreshing tokens to maintain access when possible

Data Accessed from Social Media Platforms

Through these integrations, we access only the information necessary for our Service functionality:

• Basic account information (username, profile details)
• Content performance metrics (view counts, engagement data)
• Public content you create for campaigns
• Follower counts and audience demographics (when available)

You can disconnect your social media accounts at any time through your profile settings. When you disconnect an account, we stop accessing new data from that platform, though we may retain previously collected data according to our retention policies.

Performance tracking is central to our pay-per-view model. We continuously monitor content performance to calculate creator earnings at rates typically ranging from $1 to $20 per 1,000 views.

Automated Data Collection

Our systems automatically collect performance data through:

• Regular API calls to social media platforms
• Real-time synchronization of view counts and engagement metrics
• Calculation of earnings based on performance thresholds
• Campaign performance aggregation and reporting

Data Accuracy and Disputes

We rely on data provided by social media platforms for payment calculations. While we implement validation measures, we cannot guarantee the absolute accuracy of third-party data. Our dispute resolution process addresses discrepancies in performance metrics and payment calculations.

We share personal information in limited circumstances and only as described in this Privacy Policy. We do not sell personal information to third parties.

When We Share Information

• With Service Providers: We share information with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support.
• For Legal Compliance: We may disclose information when required by law, to respond to legal process, or to protect our rights and the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
• With Your Consent: We may share information for other purposes with your explicit consent.

Campaign Data Sharing

Within the context of campaigns, we share relevant information between brands and creators:

• Creators' public profile information and content submissions are visible to participating brands
• Performance metrics are shared with brands for campaign evaluation
• Aggregated campaign data may be used for platform analytics and reporting

Our Service integrates with various third-party services to provide functionality. Each service has its own privacy practices:

We recommend reviewing the privacy policies of these third-party services to understand how they handle your information. We are not responsible for the privacy practices of external services.

We retain personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and purpose of processing.

Retention Periods

When we no longer need personal information, we securely delete or anonymize it. Some information may be retained in backup systems for a limited additional period for technical and security purposes.

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• End-to-end encryption for sensitive data transmission
• AES-256 encryption for stored OAuth tokens and payment information
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Secure API endpoints with rate limiting and authentication
• Employee access controls and security training
• Incident response procedures and breach notification protocols

While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee the absolute security of your information. In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law.

You have various rights regarding your personal information, subject to applicable law. These rights include:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Restrict or object to certain processing activities
• Data portability for certain information
• Withdraw consent for optional data processing
• File complaints with data protection authorities

Exercising Your Rights

To exercise these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law. Some requests may require identity verification to protect your information.

Account Controls

You can also manage certain information through your account settings:

• Update your profile information and communication preferences
• Connect or disconnect social media accounts
• View your campaign participation and earnings history
• Download your account data
• Delete your account (subject to legal retention requirements)

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content and advertisements.

Types of Cookies We Use

• Essential Cookies: Necessary for basic platform functionality, such as user authentication and security.
• Analytics Cookies: Help us understand how users interact with our platform to improve functionality.
• Preference Cookies: Remember your settings and preferences for a better user experience.
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit platform functionality.

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use our Service or provide any personal information.

If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal information internationally, we implement appropriate safeguards to protect your information, including standard contractual clauses approved by relevant authorities and ensuring adequate data protection measures are in place.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information we collect, use, and share
• Right to delete personal information we have collected
• Right to opt-out of the sale or sharing of personal information
• Right to correct inaccurate personal information
• Right to limit the use of sensitive personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined by California law. To exercise your California privacy rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will provide notice of material changes at least 30 days in advance through email notification, platform announcements, or other appropriate means.

The date of the most recent update is indicated at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry promptly and work to address any concerns you may have about our privacy practices.