Terms of Service

BY ACCESSING OR USING OUR SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE.

These Terms of Service ("Terms") govern your access to and use of the Juice platform, website, and services (collectively, the "Service") operated by Juice, Inc. ("we," "us," or "our").

You must be at least 18 years of age to use our Service. If you are under 18, you may not access or use the Service.

If you disagree with any part of these Terms, then you may not access the Service. Your continued use of the Service following any changes to these Terms constitutes acceptance of those changes.

Juice is a Performance-driven influencer marketing platform that enables ecommerce brands to launch open, reward-based campaigns where creators are paid based on the actual reach of their promotional content.

How the Platform Works

1. Campaign Launch: Brands deposit a reward pool (e.g., $10,000) and provide creative briefs, brand assets, and campaign requirements.
2. Creator Participation: Creators opt into campaigns, create short-form content promoting the product, and post it on eligible platforms (TikTok, Instagram Reels, YouTube Shorts).
3. Performance-Based Rewards: As content generates views, creators are automatically rewarded from the bounty pool at rates typically ranging from $1 to $20 per 1,000 views.
4. Pool Depletion: Payments continue until the bounty pool is depleted or the campaign ends, whichever occurs first.

Key Platform Features

• Payment Model: pay-per-view from shared bounty pools instead of flat fees per post
• Eligible Platforms: TikTok, Instagram Reels, YouTube Shorts
• Target Brands: Tailored for DTC, ecommerce, consumer products brands
• Open Access: Available to any verified micro or nano influencer without gatekeeping
• Typical Rates: $1-$20 per 1,000 views

To access certain features of our Service, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Registration Requirements

• You must be at least 18 years of age
• You must provide accurate and complete information
• You must maintain and update your information as needed
• You are responsible for maintaining account security
• Each person may only maintain one account on the platform

User Types and Access

If you register as a Creator, you agree to the following additional terms and conditions that govern your participation in campaigns and use of creator-specific features.

Verification Requirements

To participate in campaigns, creators must complete verification according to the following requirements:

• Valid government-issued ID
• Active social media accounts on supported platforms
• Minimum follower thresholds (platform-dependent)
• Compliance with platform community guidelines
• Tax information for payment processing

Content Creation Responsibilities

• Create original, authentic content that promotes the brand's product or service
• Follow all campaign requirements, brand guidelines, and content specifications
• Include proper disclosures as required by FTC guidelines (e.g., #ad, #sponsored)
• Post content only on the approved platforms (TikTok, Instagram Reels, YouTube Shorts)
• Maintain content quality standards and professional conduct
• Respond to brand feedback and make reasonable content revisions when requested

Performance Tracking and Analytics

By participating in campaigns, you authorize us to track the performance of your content through:

• View counts and engagement metrics from connected platforms
• Automated data collection via social media APIs and integrations
• Performance analytics for earnings calculation and campaign reporting

Content Ownership and Licensing

You retain ownership of your original content. However, by participating in campaigns, you grant the following licenses:

• To Juice: A non-exclusive, worldwide, royalty-free license to use, display, and promote your content for platform marketing and analytics purposes
• To Participating Brands: A non-exclusive, limited license to use your campaign content for their marketing and promotional activities
• Duration: These licenses remain in effect for the duration of the campaign plus two years for verification and compliance purposes

If you register as a Brand, you agree to the following additional terms that govern your campaign management and interactions with creators.

Campaign Requirements

• Provide clear, comprehensive campaign briefs and content requirements
• Supply necessary brand assets, guidelines, and promotional materials
• Deposit sufficient funds to cover the maximum campaign bounty pool
• Review and respond to creator submissions within reasonable timeframes
• Ensure all campaign materials comply with applicable laws and regulations

Brand Asset Licensing

By uploading brand assets to campaigns, you grant creators a limited, non-exclusive license to use your:

• Logos, trademarks, and brand imagery
• Product photography and promotional materials
• Marketing copy and approved messaging
• Campaign-specific creative assets

This license is limited to campaign participation and expires upon campaign completion or creator removal from the campaign.

Payment Obligations

Brands are responsible for funding campaign bounty pools and paying all associated fees:

• Bounty Pool Funding: Deposit the full campaign budget before campaign launch
• Platform Fee: 10% of creator earnings of total creator payouts
• Processing Fees: Standard payment processing fees apply
• Payment Timeline: Creator payments processed within up to 30 business days

All payments on the platform are processed according to the following terms and conditions.

Creator Payment Terms

• Minimum Payout: $25 minimum required for payment processing
• Processing Time: up to 30 business days from payment request
• Currency: All payments made in USD
• Platform Fee: 10% of creator earnings deducted from creator earnings
• Payment Methods: Direct deposit, PayPal, or other approved payment processors

Earnings Calculation

Creator earnings are calculated based on verified performance metrics:

• View-Based Payments: Typically $1-$20 per 1,000 views on eligible content
• Performance Verification: View counts verified through official platform APIs
• Fraud Prevention: Automated and manual review to prevent artificial inflation
• Campaign Limits: Earnings capped by individual campaign bounty pools

Tax Responsibilities

Users are responsible for all applicable taxes related to their platform activities:

• Creators must report earnings as income according to local tax laws
• Juice will provide necessary tax documentation (1099 forms for US users earning over $600 annually)
• International users subject to their local tax obligations
• We do not provide tax advice; consult tax professionals

All content created and shared on our platform must comply with our content guidelines and applicable laws.

Content Standards

All content must be:

• Original and authentic, created specifically for the campaign
• Accurate and truthful in its representation of products or services
• Appropriate for the target audience and platform
• Compliant with FTC disclosure requirements and platform policies
• High quality and professionally presented
• Respectful of intellectual property rights

Prohibited Content

The following types of content are strictly prohibited on our platform:

• Illegal activities or content
• Hate speech, harassment, or discrimination
• Explicit sexual content or nudity
• Violence, self-harm, or dangerous activities
• Spam, misleading, or deceptive content
• Copyright or trademark infringement
• Promotion of illegal substances or activities
• Content that violates platform community guidelines
• Fake engagement or artificially inflated metrics
• Disclosure violations or hidden partnerships

Disclosure Requirements

All sponsored content must include clear, conspicuous disclosures:

• Use hashtags like #ad, #sponsored, or #paidpartnership at the beginning of posts
• Disclosures must be visible without clicking "more" or expanding text
• Video content must include verbal or visual disclosure within the first few seconds
• Follow FTC guidelines and applicable local advertising regulations

Content Moderation

We reserve the right to review, moderate, and remove content that violates these guidelines:

• Automated screening for policy violations and inappropriate content
• Manual review of reported content and flagged submissions
• Immediate removal of content that violates platform policies
• Account suspension or termination for repeated violations

Intellectual Property Rights

We respect intellectual property rights and expect our users to do the same.

• Platform IP: Juice owns all rights to the platform, technology, and proprietary features
• User Content: Users retain ownership of their original content while granting necessary licenses for platform operation
• Brand Assets: All brand trademarks, logos, and assets remain the property of their respective owners
• DMCA Compliance: We respond to valid DMCA takedown notices according to applicable law

Disclaimers and Limitations

• The Service is provided on an "as is" and "as available" basis without warranties of any kind
• We do not guarantee uninterrupted or error-free service availability
• Performance metrics and earnings are based on third-party platform data which may be subject to delays or inaccuracies
• We are not responsible for content, actions, or policies of third-party social media platforms
• Campaign participation and earnings are not guaranteed and depend on various factors outside our control

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUICE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Dispute Resolution

Most disputes can be resolved through our customer support channels. For formal disputes:

• Informal Resolution: Contact our support team first to attempt resolution
• Formal Mediation: Unresolved disputes may be subject to binding arbitration
• Governing Law: These Terms are governed by the laws of Delaware, United States
• Jurisdiction: Legal proceedings must be brought in the courts of Delaware, United States

Either party may terminate their account or these Terms under the following conditions:

User-Initiated Termination

• You may delete your account at any time through account settings
• Account deletion does not affect existing payment obligations or campaign commitments
• Some data may be retained for legal compliance and fraud prevention

Platform-Initiated Termination

We may suspend or terminate accounts for violations of these Terms:

• Violation of content guidelines or platform policies
• Fraudulent activity or manipulation of platform metrics
• Breach of payment obligations or chargebacks
• Harassment or inappropriate conduct toward other users
• Multiple violations after warnings

Effect of Termination

Upon termination:

• Access to the platform and services will be discontinued
• Outstanding payments will be processed according to normal timelines
• Content licenses and campaign commitments remain in effect as specified
• Certain provisions of these Terms survive termination (payment obligations, IP licenses, disclaimers)

We reserve the right to modify these Terms at any time. We will provide notice of material changes at least 30 days in advance through:

• Email notification to your registered email address
• Prominent notice on the platform dashboard
• In-app notifications for active users

Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and may terminate your account.

The current version of these Terms will always be available on our website with the effective date clearly displayed.

If you have questions about these Terms or need to contact us regarding legal matters, please reach out through the following channels:

For urgent legal matters, please clearly mark your communication as "URGENT - LEGAL MATTER" in the subject line. We will respond to all inquiries as promptly as possible.